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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Travis Armentrout

February 11, 2026

5  out of  5
rating by Travis Armentrout
"Switched from Progressive and they made it very seamless and I even saved a lot of money! Highly recommend!"
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Joey Cheriscat

February 9, 2026

5  out of  5
rating by Joey Cheriscat
"Great experience 🙌🏾 I couldn’t find Andy affordable prices and he worked it out right in time!!"
We responded:
"Thank you so much for your review Mr. Joey! Cross goes out of his way to make sure our customers have what they need when they need it! If you and yours ever need anything, please dont hesitate to reach out. Welcome to the Good Neighbors!"
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Faith

February 3, 2026

5  out of  5
rating by Faith
"my agent, Cross, is amazing!! i just had a wreck and he completely helped me out. I had been putting it iff but he got me insured TODAY and at a awesome rate, better than i expected. He was super thorough and explained everything and was very personal. im thankful i listened to my friends and went with statefarm, and im thankful to be working with Cross throughout the journey if me having to register a new car and get back on the road 🙂‍↕️🙂‍↕️🙂‍↕️ mmhm mhmm"
We responded:
"Ms. Faith! Thank you very much for leaving us a review! Cross takes his time to explain and help understand exactly what your coverage does so you are able to build a policy that fits specifically to you! You also have so awesome friends for recommending State Farm! Now yall are all in the Neighborhood of Good, welcome to the Good Neighbors!😎"
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Taylor Kimsey

January 29, 2026

5  out of  5
rating by Taylor Kimsey
"Cross is one of my favorite people to work with ! He has been my insurance guy for the past two years and I couldn’t ask for a better insurance person. He is very attentative and anytime I need him he calls me within minutes. He answers all my questions and we have great conversation. Cross is personable and all around a great human being. If you ever want an amazing insurance guy please ask for him!!! I am so thankful."
We responded:
"Thank you so much for your review Mrs. Taylor! Cross takes it upon himself to make sure that your coverage is personal and tailored to your needs and is easy to understand. Cross is an outstanding member of our team and he goes above and beyond for all of our customers! Thank you again for taking time to leave us a review. If you ever need anything just give us a shout! Welcome to the Good Neighbors!"
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Daniel Wilson

December 4, 2025

5  out of  5
rating by Daniel Wilson
"Kayte helped me with my home, auto, and life insurance. She is very knowledgeable and takes the time to talk about mine and my family's needs. I've spoken with the customer service team and they are also very helpful. If you want an agent that cares for you and your family as one of your own then Kayte is the one to talk to and Chase's agency is where you want to be."
We responded:
"Mr. Danny.. your kindness shows no limit sir! It was a blessing to be able to meet with you earlier this week and you are always welcome at the office! Mrs. Kayte knocks it out of the park with her knowledge of products and coverages as well as the way she simplifies the coverage in a way everyone can understand! We are happy we were able to save money and get you better coverage for the whole family! Again Mr. Danny, thank you for taking the time out of your day to leave a review, it means the world to us. Merry Christmas sir and welcome to the Good Neighbors!"
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Marian Durgolo

December 3, 2025

5  out of  5
rating by Marian Durgolo
"Katrina Wilson is an exceptional agent who goes above and beyond to ensure that her clients insurance needs are met timely She is pleasant and professional and highly skilled"
We responded:
"Thank you so much for your review Mrs. Marian! Mrs. Kayte is earning her stripes here at the office! She has proven to be an excellent source of knowledge about all coverage needs. Thank you so much again for your review ma'am and welcome to the Good Neighbors!"
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Kailyn Jordan

November 18, 2025

5  out of  5
rating by Kailyn Jordan
"Cross Berry has great customer service and is very knowledgeable. We were looking for better rates on auto and home insurance and Cross definitely delivered. He made the process easy and simple and was not pushy at all. He provided all information and answered all questions. He helped cancel our previous coverage with other companies and was very personable. Hands down best experience had with insurance companies."
We responded:
"Thank you so much for your review Mrs. Kailyn! Mr. Cross goes out of his way to make sure it is a clean and easy process to get switched over and he is an excellent knowledge source for State Farm products! Thank you so much for your business Mrs. Kailyn, and welcome to the Good Neighbors!"
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Ryan (scryptic1)

October 29, 2025

5  out of  5
rating by Ryan (scryptic1)
"I just switched to State Farm after a huge, unannounced rate hike with my previous insurer. Cross crushed it with great expertise and service. It's wonderful knowing you have someone actually on your team. Thanks again, Cross!"
We responded:
"Thank you so much for your review Mr. Ryan! Cross has been with us for just 4 months now and his passion for helping customers get the best deal and understand their coverage is unmatched! We appreciate your business very much Mr. Ryan and, welcome to the Good Neighbors!"
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Jennifer Lynn

October 24, 2025

5  out of  5
rating by Jennifer Lynn
"I have been working with Cross Berry for my Auto Insurance and my Life Insurance. He explained everything we needed to know in very clear detail and made the process in getting our policies started such a breeze! He is very knowledgeable and made us feel comfortable in choosing the right plan that fit our needs. If I could give 10 stars, I would! Thank you, Cross!"
We responded:
"Thank you so much for your review Mrs. Jennifer! Mr. Cross takes pride in making sure customers know and understand their coverage as well as forming plans to fit your individual needs. We are happy to have you here and we appreciate your business! Welcome to the Good Neighbors!"
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Debbie Reynolds

October 24, 2025

5  out of  5
rating by Debbie Reynolds
"I just bundled and saved by switching to State Farm. Chase was an absolute pleasure to work with. He answered all of my questions and never made me feel rushed. He put me at ease and saved me a significant amount of money each month. I highly recommend Chase and his team!"
We responded:
"Thank you so much for your review Mrs. Debbie! It was a pleasure working with you on your coverage and we are happy to bring you on board. Welcome to the Good Neighbors!"
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Sanjay Patel

October 14, 2025

5  out of  5
rating by Sanjay Patel
"Chase was very clear and helpful with all the procedures. Chase gave an outstanding customer service to me."
We responded:
"Thank you so much for your review Mr. Sanjay! Mr. Cross was the agent you have been speaking with and i am glad yall had a great conversation! Please, if you ever need anything, dont hesitate to give us a call! Welcome to the Good Neighbors and we appreciate your business!"
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Judy Clegg

October 14, 2025

5  out of  5
rating by Judy Clegg
"Chase was Very courteous and helpful"
We responded:
"Thank you very much for your review Mrs. Judy! I believe you spoke with Mr. Cross and i am glad yall had a great converstion! Though we weren't able to bring you to the Good Neighbors just yet, we hope to bring you over in the future. We appreciate the time you took to leave us a review and hope you have a great rest of your day!"
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Elizabeth Corner

October 8, 2025

5  out of  5
rating by Elizabeth Corner
"Had an absolutely fantastic experience working with Kayte! She made this process smooth and effortless and walked me through everything. 100% couldn't recommend her enough! Thank you so much for helping me"
We responded:
"Thank you so much for your review Mrs. Elizabeth! Kayte is making waves in the industry by making the insurance experience as smooth as silk! We appreciate your business and welcome to the Good Neighbors!"
Profile photo of Nefrateri Ellis

Nefrateri Ellis

September 30, 2025

5  out of  5
rating by Nefrateri Ellis
"Kayte over at Chase Mewbourne’s State Farm was AMAZING!!! She was able to get me a better policy for both my homeowner’s and car insurance. Even when I was asking her annoying questions, she was patient and got the requested information over right away. Thoroughly enjoyed my experience with this staff. Highly recommended."
We responded:
"Thank you so much for your review ma'am! It was great to be able to meet you and your daughter today! Mrs. Kayte is top tier when it comes to product knowledge and she takes pride on being able to help our customers know the ins and outs of their coverage. Welcome to the Good Neighbors and we appreciate your business!"
Profile photo of Charlene S

Charlene S

September 25, 2025

5  out of  5
rating by Charlene S
"If you have any state farm related needs , chase is the guy to call! Had a great experience setting up my policy and took time out to make sure I understood everything and set everything up just the way I wanted and needed . His folks raised him right, great guy!"
We responded:
"Thank you so much for your review Mrs. Shaw! I try to put myself in the customers shoes when going over details because it is absolutely important to understand what you are getting. We appreciate your business and if you ever need anything just give us a holler! "
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Thaxter

September 24, 2025

5  out of  5
rating by Thaxter
"Chase was very nice and polite and broke down everything step by step thanks I really appreciate that"
We responded:
"Thank you so much for your review Mr. Thaxter! Mr. Cross takes the time to make sure you know what your coverage does for you because it is important to know what your coverage does! Welcome to the Good Neighbors sir and if you ever need anything just give us a call!"
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Anna Sosebee

September 19, 2025

5  out of  5
rating by Anna Sosebee
"Thank you Cross Berry!!!! We loved the customer service that we received while getting our Quotes. He was always helpful and available whenever we needed to ask questions."
We responded:
"Thank you so much for your review Mrs. Anna! Our team is more than equipped with the knowledge it takes to make sure you are getting the best deal for the coverage that suits your needs. Welcome to the Good Neighbors!"
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Rochelle Hehir

September 12, 2025

5  out of  5
rating by Rochelle Hehir
"Kayte was amazing! She patiently helped me with the transition of my home and auto insurance from my previous insurer to State Farm. We discussed all of the discounts that I would be eligible for and made sure I understood the steps to ensure that I would receive them. The service didn’t stop after the initial call either. She checks in periodically to make sure that I don’t have any questions or concerns. And of course I can’t leave out…she saved me a lot more money for the same coverages! I’m happy I made the call."
We responded:
"Thank you so much for your review Mrs. Rochelle! At State Farm, being a Good Neighbor comes with the territory and we pride ourselves on making sure our folks are taken care of! Welcome to State Farm and we appreciate your business!"
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Romeesha Dash

September 11, 2025

5  out of  5
rating by Romeesha Dash
"Cross Berry was amazing! Excellent customer service. Highly recommended and very knowledgeable."
We responded:
"Thank you so much for your review Mrs. Romeesha! We appreciate your business and if there is anything you need, dont hesitate to give us a call! Welcome to the Good Neighbors!"
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Ben Schwarting

September 9, 2025

1  out of  5
rating by Ben Schwarting
"Chase won't return our call for some reason. We've reached out 6 times now."
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Lorell Ducati

September 8, 2025

5  out of  5
rating by Lorell Ducati
"Had the BEST experience with Cross today. He helped me lower my auto insurance, canceled my current insurance and explained everything and is extremely knowledgeable! I highly recommend him!"
We responded:
"Thank you so much for your review Mrs. Lorell! We take pride in making sure our folks are taken care of! If you ever need any help with your insurance needs, just give us a call!"
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Shamica Kendrick

September 4, 2025

5  out of  5
rating by Shamica Kendrick
"Bundling my home and auto insurance was a game changer for me.The process was seamless, and the savings were significant. The customer service was top-notch, always ready to assist with any questions about rates and helped with my cancellation.I highly recommend this team.Kathy who also works with Chase was helpful in the process of bundling both home and auto and getting me the best rate for my home. She is awesome to work with as well."
We responded:
"Thank you so much for your review Mrs. Shamica! Mrs. Kayte is a new addition to our team and she takes pride in helping customers understand and know their coverages. We appreciate your business and welcome to the Good Neighbors! "
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Amber Byrd

September 4, 2025

5  out of  5
rating by Amber Byrd
"Katie was very sweet! She helped me with the process of my first home owner’s quote. She was easy to talk to and treated me as a friend!"
We responded:
"Thank you so much for your review Mrs. Amber and congrats on yalls future closing for your home! Mrs. Kayte is one of our newest additions here and she takes pride in making sure her customers are taken care of. We appreciate yalls business and welcome to the Good Neighbors!"
Profile photo of KESTER MATHIESON

KESTER MATHIESON

August 29, 2025

5  out of  5
rating by KESTER MATHIESON
"Wow, Mr. Cross Berry is a brilliant agent. He is Very knowledgeable, friendly, professional and helpful not forgetting his high energy personality 😊😊. So After I decided to switch insurance companies because i was paying way more that I can afford; I was connected to Cross and he immediately got busy and helped answer all my questions via text, email and by phone. He made everything simple to understand and I was amazed how He was able to save me so much on my car insurance and got my renters policy set up as well. He made the experience very easy and simple. Oh and he was able to help my Dad saved more than half of what he was previously paying by switching over to State Farm as well. My Dad and I are two very very happy customers thanks to our new friend Cross Berry and I would definitely recommend his service to anyone. Keep up the great work sir. We appreciate you. Hope you get a pay rise!!!! 😊👏🏾👏🏾🎉🎊"
We responded:
"Thank you so much for your review Mr. Kester! Cross is definitely making his mark here at the office and we appreciate his hard work and dedication to our customers! We are happy to have you here sir and welcome to the Good Neighbors!!"
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Gorjus Dee

August 28, 2025

5  out of  5
rating by Gorjus Dee
"I was able to finally get coverage with State Farm after many attempts thanks to this cool agent named “Cross”! He was very helpful, kind, attentive and knowledgeable and answered all my questions. I’m super grateful to have answered his call instead of hanging up like I’ve done in the past."
We responded:
"Thank you so much for your review! Cross is one or our newest additions here at the office and he is making waves! We are happy to have you as a customer and look forward to serving you for years to come. Welcome to the Good Neighbors!"